West Hartford Department of Public Works Apologizes for Waste Pickup Confusion

From a press release:

The Department of Public Works apologizes for the inconvenience of missed refuse and recyclables collection this week that some residents experienced due to the confusion on whether there was a delay due to the July 4th holiday. Since the holiday fell on a Sunday, there was no delay. We now recognize that the “Holiday Delay Listing” on the DPW web page was difficult to interpret. Many residents interpreted the “celebrated date” as the actual holiday and put their barrels out one day late. As a result, only the holidays that cause a delay in collection will be listed.

DPW will be making the following accommodations for those who missed their collection this week:

Refuse Collection
On your next scheduled refuse collection day during the week of July 12th, you may place any excess refuse in 4-to-6 plastic bags on the ground next to your barrel. Paine’s Inc. will collect those bags in addition to the contents of your barrel.

Recyclables: “B week” households only
On your next scheduled recyclables collection day during the week of July 19th, you may also place excess recyclables in paper bags, open containers or your old blue recycling bin on the ground next to your automated recycling barrel. Please note: “B week” households will not receive a collection during the week of July 12th.

In the future if you are not sure as to whether there is a delay due to a holiday, remember this phrase: “When in doubt put it out!”

Links:
Department of Public Works

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  • Guest

    How about a link to the DPW web site?

  • LocalOnlineNews

    Thank you for the suggestion, we've added a link to the DPW website.

  • Guest

    How about a link to the DPW web site?

  • Anonymous

    Thank you for the suggestion, we’ve added a link to the DPW website.